STEPOGRAM TERMS OF USE

Effective Date: 01.01.2025

By registering (including as a guest) in the Application, you confirm that you have read, understood, and agree to the terms of this User Agreement, as well as the procedure for collecting and using your information set out in the Privacy Policy. If you do not agree with any of the provisions contained in this Agreement, please do not use the Application.

1. GENERAL PROVISIONS

1.1. This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between IE "KAMILOV DJAXONGIR ULUGBEKOVICH" (hereinafter referred to as the "Company," "we," "us," "our") and a capable natural person who has duly acceded to this Agreement to use the Stepogram mobile application (hereinafter referred to as the "User," "you").
1.2. The mobile application (hereinafter referred to as the "Application") is the Stepogram software available to the User through the Application Stores under the terms of this Agreement, which is an information application developed for mobile devices running Android and Apple iOS operating systems. The intellectual property rights to the Application belong to the Company.
1.3. Installation and use of the Application by the User constitutes acceptance of this Agreement and confirmation of the User's consent to its terms.
1.4. Appeals, suggestions, and claims from individuals and legal entities to the Company related to the content and operation of the Application, violations of the rights and interests of third parties, legal requirements, as well as requests from persons authorized by law can be sent to the email address: info@stepogram.com.
1.5. By agreeing to the terms of this Agreement, the User confirms their legal capacity, confirms the accuracy of their data, and assumes full responsibility for its accuracy, completeness, and reliability.
1.6. The Company has the right at any time to change the terms of service and the terms of the Agreement unilaterally without prior agreement with the User, while ensuring the publication of the modified terms in the Application at least one day before they come into effect. Continued use of the Application after changes are posted constitutes the User's acceptance of the updated terms.

2. TERMS AND DEFINITIONS

The parties agree to use the following terms and definitions:
2.1. Application: The Stepogram mobile application hosted on Google Play and the App Store, and all related services.
2.2. User: A natural person with full legal capacity, at least 18 years of age, registered in the mobile application in accordance with this Agreement.
2.3. User's Personal Account (Account): A unique User account required to access the Application's functionality. The login to the Application is an email address or other identifier, and the password is the set of characters of the login code sent to the email or phone number entered by the User.
2.4. Fitness Coins: Virtual conditional units awarded to Users for performing specific actions within the Application (e.g., walking, scanning fiscal QR codes at Partners). They are not currency, a financial asset, or a means of payment, and exist solely within the Application.
2.5. Coupon: A virtual certificate that the User can obtain within the Application in exchange for Fitness Coins, granting the right to receive a specific Prize under the terms specified in the Coupon description.
2.6. Prize: A product, service, or other reward provided by the Company or its Partners, obtainable in exchange for a Coupon.
2.7. Partner: A third party (company or individual entrepreneur) participating in the Stepogram loyalty program, from whom the User can make purchases and scan the fiscal QR code to earn Fitness Coins. The list of Partners and coin earning conditions are determined by the Company.
2.8. "Buy Now": A method of obtaining a Coupon for a fixed amount of Fitness Coins specified in the Coupon description.
2.9. "Auction": A method of obtaining a Coupon where the Coupon is contested among Users. The Coupon is awarded to the User who offered the highest amount of Fitness Coins (placed the highest bid) by the end of the Auction period.

3. SUBJECT OF THE AGREEMENT

3.1. The subject of the Agreement is the provision by the Company to the User of access to the functionality of the Application under the terms of this Agreement.
3.2. To use the Application, the User must ensure the availability of the following equipment: a mobile phone or smartphone with Android or iOS operating system, and a stable internet connection.

4. RIGHTS AND OBLIGATIONS OF THE USER

4.1. The User undertakes to properly comply with the terms of this Agreement.
4.2. The User is obliged to independently ensure the non-disclosure (secrecy) of data stored in the Account, including the password, and is responsible for their disclosure in any way, including for all risks and losses incurred as a result. Disclosure of Account information is a material breach of this Agreement. In case of loss of Account data, the User has the right to request this information from the Company through the Application or at info@stepogram.com.
4.3. The User is responsible for all actions performed under their Account and using their login and password, as well as for all actions performed from their Mobile Device on which the Application is used. The User undertakes to immediately notify the Company of all cases of security breaches and unauthorized Account access. If the User fails to fulfill this obligation, the User is solely and fully liable for the actions performed under their Account. For verification purposes, the Account may be subject to technical blocking. The User may only hold one Account.
4.4. The User undertakes to use the Application only for personal non-commercial purposes.
4.5. The User is prohibited from:
    4.5.1. Using the Application for any illegal, fraudulent, or harmful purposes.
    4.5.2. Using automated means (bots, scripts, emulators, etc.) to access the Application, accumulate Fitness Coins, participate in Auctions, scan QR codes, or falsify activity data (steps, GPS data).
    4.5.3. Falsifying physical activity data (e.g., artificially generating steps, using GPS spoofing).
    4.5.4. Falsifying QR code scan data (e.g., scanning receipts that are not their own, fake receipts, receipts not from Partners).
    4.5.5. Carrying out propaganda or agitation that incites social, racial, national, or religious hatred and hostility, propaganda of war, social, racial, national, religious, or linguistic superiority.
    4.5.6. Describing or promoting criminal activity, posting instructions or guidelines for committing criminal acts.
    4.5.7. Posting or transmitting through the Application any restricted access information (confidential information) if the User is not authorized to perform these actions.
    4.5.8. Posting messages, graphics, photographs, or other materials through the Application, the placement of which causes or may damage the honor, dignity, and business reputation of any individual or legal entity.
    4.5.9. Posting through the Application personal data, including home addresses, phone numbers, email addresses, passport data, and other personal information of other Users or other persons without their prior consent.
    4.5.10. Transferring, selling, or otherwise alienating their Account, Fitness Coins, or Coupons to third parties.
    4.5.11. Attempting to bypass security measures, decompile, reverse-engineer, or attempt to extract the source code of the Application.

4.6. The User of the Application has no right to make changes, publish, transfer to third parties, participate in the sale or assignment, create derivative products, or otherwise use, in part or in whole, the content of the Application without the written permission of the Company.
4.7. Unless otherwise provided by law or made available through the functionality of the application itself, copying, distribution, transfer to third parties, publication, or other use for commercial purposes of materials downloaded from the Application is not allowed without obtaining written permission from the Company or other legal copyright owner.

5. RIGHTS AND OBLIGATIONS OF THE COMPANY

5.1. The Company has the right to send the User information about the functioning of the Application in any way, including posting informational and other messages within the Application, sending Push notifications, email messages, and SMS notifications.
5.2. The Company has the right to edit or remove materials if they do not comply with the requirements of current legislation and the terms of this Agreement, harm the Company or third parties.
5.3. The Company shall not be liable for any errors, interruptions, deletion, defects, delay in processing or transmission of data, failure of communication lines, theft, destruction, or unauthorized access to user materials posted on the Application or anywhere else.
5.4. The Company is not responsible for any technical failures or other problems of any telephone networks or services, computer systems, servers or providers, computer or telephone equipment, software, failures of email services or scripts due to technical reasons.
5.5. The Company is not responsible for any damage to the User's or other person's computer, mobile devices, any other equipment, or software caused by or associated with downloading materials from the Application or from links posted in the Application.
5.6. Under no circumstances shall the Company or its representatives be liable to the User or to any third parties for any indirect, incidental, unintentional damage, including lost profits or lost data, damage to honor, dignity, or business reputation caused in connection with the use of the Application, the contents of the Application, or other materials to which the User or other individuals have accessed through the Application.
5.7. The procedure for collecting, processing, and storing personal data is carried out in accordance with the Privacy Policy, which is located at: https://stepogram.com/privacypolicy.
5.8. The Company has the right, at its discretion, to change, edit, delete any content of the Application.
5.9. Fraud and Violations: In the event that violations related to the acquisition or use of Fitness Coins, Coupons, or Prizes are detected – including but not limited to: the use of unauthorized software, system hacking, data manipulation, receipt forgery, artificial step generation, GPS spoofing, use of multiple accounts by one person, scanning QR codes that are not one's own or invalid, or any other attempts to exploit the system – the Company reserves the right, at its sole discretion and without prior notice, to:
    * Annul (reset to zero) the User's Fitness Coin balance;
    * Annul obtained Coupons or refuse to issue a Prize;
    * Restrict or permanently revoke the User's access to Application features (including participation in Auctions and obtaining Coupons);
    * Delete the User's Account.
    In such cases, no compensation or restoration of Fitness Coins, Coupons, Prizes, or access will be provided.
5.10. Verification: When a User participates in Auctions, exchanges Fitness Coins for Coupons, or requests a Prize, the Company conducts verification to confirm the legitimacy of the Fitness Coins in the User's balance and their actions. If any fraudulent behavior, manipulation, or system exploitation is identified, the Company reserves the right to deny the Prize, cancel the Coupon, and/or take other actions defined in this Agreement, including Account suspension or deletion.
5.11. Data Storage: The Company reserves the right to store photographs of receipts and any other images submitted or captured through the Application. These materials may be retained for the purposes of verification, fraud prevention, service improvement, and other operational needs, in accordance with the Company's Privacy Policy.
5.12. Balance Correction: The Company reserves the right to correct (increase or decrease) the User's Fitness Coin balance in case of technical errors, glitches, or to rectify incorrectly awarded/deducted coins.
5.13. Coin Expiry: The Company reserves the right to introduce an expiration date for Fitness Coins, notifying Users in advance via the Application or other means.

6. FITNESS COINS

6.1. Earning: Fitness Coins are earned through:
    * Physical and game-related activity (walking, battling monsters, participating in tournaments, collecting chests during walks) tracked by the Application. The calculation algorithm, limits, and earning conditions are determined by the Company and may be changed at its discretion.
    * Successfully scanning valid fiscal QR codes obtained from purchases with Company Partners. The list of Partners, conditions, limits (e.g., number of scans per day/week, per Partner), and the number of coins awarded are determined by the Company and may change. The Company reserves the right to verify the validity of QR codes and refuse to award coins for invalid or suspicious scans.
6.2. Value and Use: Fitness Coins are virtual conditional units of the Stepogram loyalty program. They have no real monetary value, are not currency or electronic money, cannot be exchanged for cash, transferred to other users, withdrawn from the Application, or used in any way other than obtaining Coupons in accordance with this Agreement.
6.3. Forfeiture: In the event of termination of the User's Account (for any reason, including deletion by the User or blocking by the Company), all accumulated and unused Fitness Coins are forfeited without any compensation.

7. COUPONS AND PRIZES (STEPOGRAM LOYALTY PROGRAM)

7.1. General Provisions: This section governs the procedure for obtaining and using Coupons and Prizes within the Stepogram loyalty program. By participating in the program (exchanging Fitness Coins for Coupons), the User agrees to the terms of this section. The program aims to popularize Stepogram and reward User activity. The organizer of the program is the Company (IE "KAMILOV DJAXONGIR ULUGBEKOVICH").
7.2. Obtaining Coupons: Users can exchange accumulated Fitness Coins for Coupons in one of the following ways, subject to availability of corresponding offers in the Application:
    * "Buy Now": Purchase a Coupon for a fixed amount of Fitness Coins specified in the Coupon description. Coins are deducted immediately upon confirmation of purchase.
    * "Auction": Participate in an Auction for a specific Coupon.
        * Auctions have specific start and end dates and times indicated in the Application.
        * Users place bids in Fitness Coins. Each subsequent bid must be higher than the previous one (the minimum bid increment, if set, is determined by the Company).
        * The User whose bid is the highest at the moment the Auction ends is declared the winner and receives the right to the Coupon. The corresponding amount of Fitness Coins is deducted from their balance.
        * If multiple Users place the same highest bid, the winner may be the one who placed the bid earlier, or determined by another method established by the Company for that specific Auction.
        * If the Auction winner does not have sufficient Fitness Coins at the end of the Auction (e.g., due to parallel deductions), or violates the terms of the Agreement, the Company reserves the right to annul the Auction result or offer the Coupon to the next highest bidder at its discretion.
        * The Company establishes the rules for Auctions and may change them. Participation in an Auction constitutes agreement with these rules.
7.3. Availability and Conditions: The quantity and types of Coupons and Prizes are limited and may be changed by the Company at any time without prior notice. The availability of a specific Coupon (either "Buy Now" or via "Auction") is not guaranteed. The cost of the Coupon in Fitness Coins and the conditions for receiving the Prize (including Coupon validity period, method and place of Prize collection, restrictions) are indicated in the Coupon description within the Application. The User is obliged to familiarize themselves with these conditions before obtaining the Coupon.
7.4. Using Coupons and Receiving Prizes:
    * An obtained Coupon grants the right to receive the Prize according to its terms.
    * Prizes are provided "as is". The Company is not responsible for the quality, suitability, or warranty service of Prizes, especially if provided by Partners or third-party manufacturers. All claims regarding Prize quality should be directed to the supplier or manufacturer of the Prize, unless otherwise specified in the Coupon terms.
    * The actual appearance of the Prize may differ from the image in the Application.
    * The User is responsible for paying any applicable taxes and fees related to receiving the Prize, if required by law.
    * The procedure and timeframe for receiving the Prize are specified in the Coupon terms or communicated by the Company after the Coupon is obtained. If the User fails to meet the conditions for receiving the Prize (e.g., does not collect the Prize within the specified period or does not provide necessary information), the right to the Prize may be annulled without compensation of Fitness Coins.
7.5. Non-Transferability and No Cash Value: Coupons and the right to receive a Prize are personal and cannot be transferred, sold, gifted, or otherwise alienated by the User to third parties. Exchanging a Coupon or Prize for cash or any other equivalent is not permitted.
7.6. Returns and Exchanges: Once Fitness Coins have been deducted for a Coupon ("Buy Now" or as a result of an Auction), they are non-refundable, and the Coupon is non-exchangeable, except as expressly provided by the Company or required by law.
7.7. Withdrawal from Participation: The User may cease participation in the loyalty program by stopping the use of the Fitness Coin to Coupon exchange functionality. Deleting the Account will result in the forfeiture of all accumulated Fitness Coins and unused Coupons.

8. LICENSE

8.1. For the purposes of executing this Agreement and for the period of its validity, the Company grants the User, free of charge, a non-exclusive right (non-exclusive license) to access and use the Application in the following ways using mobile devices:
    * the right to install (record in the memory of a mobile device) the Application;
    * the right to launch the Application solely for its use in order to personally receive the Services by the User.
8.2. The license for the Application is indivisible.
8.3. The license also applies to updates, additions, additional components that may be provided or access to which may be provided by the Company, its partners, or counterparties when the User uses the Application, unless the right to use such updates, additions, additional components is transferred based on independent agreements.
8.4. This Agreement does not grant the User the right to:
    * elements (parts, components) of the Application, including photographs, drawings, graphics, animation, sounds, and other content;
    * means of individualization of persons, goods, works, services, including logos, trademarks, service marks, trade names;
    * other software.

9. TERMS OF APPLICATION USE

9.1. The Company grants users of the Application, free of charge, the right to use the Content posted in the Application by viewing, reproducing (including copying), processing, and making available to the public solely for the purpose of personal non-commercial use.
9.2. The User is responsible for any actions to place any Content and other information in the Application, for the transfer or bringing to the attention of other Users and other persons of this information or Content, as well as for any interactions with other users of the Application.
9.3. The Application may contain links or other content related to websites, products, and/or services offered by third parties. The Company has no control over any such links, content, websites, products, or services. The User acknowledges and agrees that the Company is not responsible for any content, advertising, products, or other materials contained therein. The User agrees that the Company will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such link, website, content, product, and/or service.
9.4. The Company may release updated versions of the Application and may automatically update the version of the Application on the User's mobile device. The User agrees to automatic updates on their mobile device and that the terms and conditions of this Agreement will apply to all updates.

10. FINANCIAL CONDITIONS

10.1. The User does not pay for the installation of the Application and the use of its basic version but may pay for additional features of the Application if offered (e.g., a subscription). The Company reserves the right to change the fee for additional features, as well as the set of paid features, at its sole discretion.
10.2. Payment for services (e.g., subscription) occurs according to the selected plan (e.g., monthly). Tariffs are paid through Google Play and Apple iTunes (App Store) before the Services are provided.
10.3. Payments via Google Play or iTunes (App Store) are fixed. The periodic payment (e.g., monthly) will be charged regardless of how often the User uses the Application and when they stopped using it during the paid period. The User can cancel the subscription earlier, but the remaining balance for the paid period is not refundable.
10.4. Subscriptions will automatically renew for the next period (e.g., month) until cancelled by the User. The User is responsible for managing their subscription and canceling the automatic renewal before the payment is processed. Subscription cancellation is carried out by the User independently through the Google Play or Apple iTunes (App Store) account settings. For Apple iTunes (App Store), the subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. The Company does not cancel subscriptions upon verbal request, telephone request, or email request.

11. INTELLECTUAL PROPERTY

11.1. All content of the Application, including text, graphics, logos, icons, images, software, and trademarks, is the property of the Company or its licensors and is protected by copyright and intellectual property laws.

12. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

12.1. The Application and all its features are provided "as is" and "as available" without any warranties, express or implied.
12.2. The Company does not guarantee that the Application will operate uninterrupted, error-free, securely, or that it will meet the User's expectations. The Company is not responsible for the accuracy of activity data (steps, GPS), the availability or quality of Prizes, or the operation of Partner systems (e.g., QR codes).
12.3. The Company's aggregate liability for any claims related to the Application shall not exceed the minimum amount permissible under applicable law, or the amount paid by the User for paid services of the Application (if applicable) during the period in which the claim arose.

13. TERMINATION

13.1. The Company may suspend or terminate the User's access to the Application and their Account immediately, without prior notice or liability, for any reason, including, but not limited to, the User's breach of this Agreement or suspected fraudulent activity (see para 5.9).
13.2. The User may stop using the Application and delete their Account at any time through the Application settings or by contacting the Company at info@stepogram.com.
13.3. Upon termination of the Agreement (for any reason), the User's access to the Application will cease immediately, and all accumulated Fitness Coins and unused Coupons will be forfeited without compensation. Provisions of the Agreement that by their nature should survive termination (including, but not limited to, provisions on intellectual property, disclaimers of warranties, limitation of liability, dispute resolution) shall remain in effect.

14. FINAL PROVISIONS

14.1. Issues not regulated by this Agreement shall be resolved in accordance with the legislation of the Republic of Uzbekistan.
14.2. In the event of any dispute or disagreement relating to the execution of this Agreement, the User and the Company will make every effort to resolve them through negotiations. If disputes are not resolved through negotiations, they shall be subject to resolution in a court of general jurisdiction at the location of the Company in the manner prescribed by the current legislation of the Republic of Uzbekistan.
14.3. This Agreement shall enter into force for the User from the moment the Application is installed on the mobile device and is valid indefinitely until terminated by either Party.
14.4. This Agreement is made in Russian. Versions in other languages are provided for convenience only, and in case of discrepancies, the Russian version shall prevail.
14.5. This Agreement may be amended and/or supplemented by the Company at any time during the term of the Agreement (see para 1.6).
14.6. If any provision of this Agreement is held to be invalid, it does not affect the validity or applicability of the remaining provisions of this Agreement.
14.7. This Agreement and the Privacy Policy constitute the entire agreement between the User and the Company regarding the use of the Application.
14.8. The Company's failure to enforce any right or provision of this Agreement will not be considered a waiver of such right or provision.

Email: info@stepogram.com